Plenary Education

📄 Privacy Policy — Plenary Education

Last Updated: 23 November 2025

At Plenary Education, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, services, mobile app, or School Management System.

By using our platform, you agree to the practices described in this policy.

📌 1. Information We Collect

A. Information You Provide
  • Name
  • Email address
  • Phone number
  • School/Institution name
  • Login credentials
  • Student and staff details (if your institution uses our ERP system)
  • Messages or inquiries sent via forms or WhatsApp
B. Automatically Collected Information
  • IP address
  • Browser type and version
  • Device information
  • Cookies and usage data
  • Pages visited and time spent
C. School ERP Data

If your school uses our system, the following data may be stored:

  • Student profiles
  • Attendance records
  • Fee collection data
  • Staff details
  • Reports generated inside the system

📌 2. How We Use Your Information

  • Provide, operate, and improve our services
  • Create and manage user accounts
  • Deliver technical support and assistance
  • Process and secure school-related data
  • Send important updates or notifications
  • Improve website and ERP performance
  • Prevent unauthorized access or fraud
  • Respond to inquiries or messages

We do NOT sell, rent, or trade your personal information with any third party.

📌 3. Sharing of Information

Your data may only be shared in these cases:

  • With your school administration (if applicable)
  • With trusted service providers helping us operate the platform
  • To comply with legal obligations
  • To protect the rights and safety of users

📌 4. Data Security

We implement strong security measures, including:

  • Encrypted databases
  • Secure servers
  • Encrypted (HTTPS) data transfer
  • Strict access control for sensitive data
  • Routine security audits

📌 5. Cookies

We use cookies to:

  • Enhance user experience
  • Analyze site traffic
  • Remember user preferences

📌 6. Your Rights

You may request any of the following:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your data
  • Withdrawal of consent

📌 7. Third-Party Services

We may integrate with:

  • Google Analytics
  • WhatsApp API
  • Payment gateways (if used)

📌 8. Data Retention

We retain your information only as long as needed for:

  • Service delivery
  • Legal and compliance purposes
  • School ERP operations

📌 9. Children’s Privacy

Student data handled by schools is protected through:

  • Strict institutional authorization
  • Secure data processing

📌 10. Policy Updates

The Privacy Policy may be updated occasionally. The “Last Updated” date will indicate the latest changes.

📌 11. Contact Us

Plenary Education
📍 Naxalbari, Siliguri, West Bengal, India
📞 +91 73190 52004
📧 plenaryedu@gmail.com
🌐 www.plenaryeducation.in

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